Start with resident tasks.
Organize around the questions and services that bring people to your site, alongside the department structure staff needs.
Website strategy & design
A better front door
for your community.
People visit with something to do. A good public-facing website helps them find the right service, understand the next step, and get on with their day.
Plan a projectGive content a clear home.
Plan service pages, public information, news, and resource libraries with a structure that can grow sensibly.
Design for everyday access.
Consider smaller screens, keyboard navigation, readable text, contrast, and clear interaction states.
Plan for the people maintaining it.
Agree on editing tools, content responsibilities, training needs, and handoff documentation.
Have a starting point in mind?